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ShiftLine

Solutions for ground handlers

Ground handling workforce planning across airlines and stations

Independent ground handlers staff ramp, baggage, cabin and passenger services for several airlines at several airports, each with its own service standards. ShiftLine turns every customer's schedule into demand, FTE and compliant bid lines.

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What planning teams deal with

  • Each airline customer brings its own schedule, ground times and staffing standards.
  • Stations run under different union contracts and state labor laws.
  • New contracts and schedule changes need a fast answer on staffing and cost.
  • Bid lines have to cover ramp and customer service peaks without overstaffing the valleys.

Every customer's flights, one demand picture

Demand rules can be scoped to airlines, airline groups, aircraft types, service types or brands (for example regional flying marketed by a mainline carrier), so each customer’s standards apply only to its flights.

Demand runs show staff and equipment per interval for each workgroup, with the cost per turn and per departure — useful when pricing or reviewing a handling contract.

Demand rules grouped by staff function: bag room, cabin cleaning for quick turns and overnights, and gate staffing for arrivals and departures.
Demand rules: per-flight, turn, overnight, passenger-driven and ratio rules for each function.

How ShiftLine helps ground handlers

  • Ramp and customer service staffing

    Ramp, bag room, cabin, gate, ticket counter and check-in demand from the same schedule, per function and workgroup.
    Demand planning

  • Shift bids per station

    Optimized bid lines for each station and workgroup, with FT/PT targets and multi-workgroup station runs.
    Shift bidding

  • Contract compliance by station

    Contract, law and station rules resolve per workgroup, so each line is checked against the rules that apply where it is worked.
    Labor-contract compliance

  • What-ifs for new business

    Scenarios compare staffing and cost when a schedule, standard or contract term changes.

  • Many stations, one workspace

    Regions, stations and workgroups with their own calendars and contracts; people scoped to the stations they manage.

  • Fits your tools

    Import schedules and curves from files, export bid packages and the demand-to-bid overview to Excel, or connect through the REST API.

Other solutions

See ShiftLine with your own flights and contracts

Book a walkthrough with your schedule, demand standards and labor rules, or start right away in a workspace with demo data.

Request a demoTry it with demo data