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ShiftLine

Features

Workforce planning features for airline ground operations

ShiftLine connects the flight schedule, staffing standards, labor contracts and the bid itself, so ramp, baggage, cabin and passenger service staffing are planned in one place.

Request a demoHow it works

Core capabilities

  • Demand planning

    Staff and equipment demand per interval from your flight schedule and staffing standards, per workgroup and function.
    Explore demand planning

  • Optimized shift bids

    Bid lines built by an optimization solver against your demand curve, FTE and full-time/part-time targets.
    Explore shift bidding

  • Labor-contract compliance

    Rules from company policy, labor law and union contracts, applied in the solve and checked on every line with citations.
    Explore compliance

  • AI copilot

    Ask questions, explore what-ifs and draft changes — every change waits for your approval.
    Explore the AI copilot

A closer look

Screens from the demo workspace: a sample ground handler at DFW.

Flight schedule linked into turns

Arrivals and departures at each station are linked into aircraft turns, with overnight pairs and a clear mark on which links are known and which are inferred. Demand rules use these turns.

Flight schedule at DFW: arrivals and departures linked into aircraft turns, with airline, flight numbers, times, aircraft type and ground time.
Flight schedule linked into turns, from a provider feed or an SSIM, CSV or Excel file.

FTE ranges per workgroup

The low end assumes perfect placement of the shifts you allow; the high end is what realistic lines under your labor rules need. Bids built from a demand run target the high end.

FTE range by workgroup: Customer Service and Fleet Service, each with a low-to-high FTE range, the shift options used and the linked workgroup bid.
FTE range per workgroup: perfect shift placement at the low end, realistic lines under your labor rules at the high end.

A labor rule library with sources

Company, law, contract, station and workgroup rules in one library. Every enforced rule links to its source; drafts extracted by AI wait in an approval queue.

Labor rules library with company, law and contract scopes; each rule shows its value, where it applies, hard or soft enforcement and its source, such as a statute section.
Labor rules with their sources; AI-extracted drafts wait for approval before they are enforced.

Around the bid

Planning is a team sport: scenarios, approvals, exports and access control are built in.

  • Scenarios

    Clone a plan, override inputs, and compare up to four scenarios on cost and coverage. Negotiation mode models a contract change across every affected station.

  • Best FT/PT mix study

    Compare full-time/part-time mixes side by side to see the trade-off between coverage, headcount and paid hours.

  • Approvals and publishing

    Draft, in review, approved and published states; published bids are frozen and versioned. Comments on bids, lines and rules.

  • Stations, workgroups and functions

    Regions, stations, workgroups and the functions inside them, each with its contracts, calendars, curves and rules. Bulk import from CSV or Excel.

  • Exports and integrations

    PDF bid packages, Excel, CSV and configurable bidding-system formats, a demand-to-bid Excel overview, a REST API and signed webhooks.

  • Security and access control

    Role-based access scoped to regions, stations and workgroups, Postgres row-level security per company, SSO and a full audit log.

See ShiftLine with your own flights and contracts

Book a walkthrough with your schedule, demand standards and labor rules, or start right away in a workspace with demo data.

Request a demoTry it with demo data